24th May 2022 •
We’d be nothing without our clients and that’s why it’s so important to have a talented and dedicated Client Services team. Wondering what life’s like for an account manager at Torpedo? Then you’ve landed on the perfect page for answers (what luck, eh?). Here’s what Aidan, one of our Senior Account Managers has to say for himself.
I’m a Senior Account Manager and I’ve been here for 3 years and 6 months.
Being in an account management role at Torpedo requires you to be a bit of a jack of all trades, and I think that’s why I enjoy it. The scope of projects and tasks I work on varies so much that two days are never really the same but, at a top level, I’ll typically be briefing projects in with /
annoying creatives, problem solving, presenting work to clients and completing plenty of daily project management tasks to keep things moving. It’s essentially a balance between marketing and project management – whilst paying close attention to the financial stuff as well!
A lot of the Client Services team love a good web-plugin, but I’m pretty boring in that sense. I mainly use excel/word to prioritise tasks. I work with clients all over the world, and keeping track of time-zones is important – so I use a time-zone calculator that helps me work out what time I need to schedule meetings for.
That said, for me the key to being productive is a decent album to help me focus – right now I’m listening to ‘Jiro Inagaki & Soul Media – Funky Stuff (1975)’. It’s very good.
“ Working in client services means I get the opportunity to work with practically everyone at Torpedo in some capacity. I feel so lucky to work with such a talented, dedicated, and friendly team. ”
The people. Working in client services means I get the opportunity to work with practically everyone at Torpedo in some capacity. I feel so lucky to work with such a talented, dedicated, and friendly team. They make the job a lot easier through the quality of their work and being so incredibly sound.
Working on the Autodesk account, we collaborate with clients across a variety of industries such as manufacturing, media & entertainment, architecture, engineering and construction – so there’s always new information to take on board and apply to the work we do with them – but that’s what also makes it such a great account to work on.
I’m lucky enough to work on the AutoCAD hero imagery project. We’ve just wrapped up the 3rd set of hero images since I’ve worked here – the work that goes into these and the out-put from the creative team is truly incredible. I play a tiny part, but I’m proud just to get to work with the team involved. You can check out the houseboat we created last year here (shameless plug alert).
I think I wanted to be radio dj/host. If Torpedo start a pirate radio station, I’ll be there!
I fancy myself as a bit of a film critic already, so maybe that. Or perhaps one of those food challenge people?
After I graduated Uni, I knew I wanted to work in a creative field, and for a company where I could make an impact. I had a few different jobs and worked for smaller agency prior to here – but had heard about Torpedo through a UX/UI designer I played football with that worked for Torpedo at the time (cheers Garreth Bayliss!) and it sounded great. So, when a position became available a few years later I went for it.
I spend a lot of time in Malta, so I’ll probably be exploring the island or sat in the shade (due to my ginger complexion) at a bar somewhere.
“ Everything you say has worth ”
Hard one this. Highlights would be the Jurassic coastal walk, any company events and winning best website at the Construction Awards.
But the best moment, and this is a bit random – was during the Chiltern challenge walk. Keeping it short, as the finish line came into view (about 200 metres ahead) a few of the group, (Alicia, Becky and Iain) without saying a word broke into a 3 way sprint to the finish. You had to be there, but for those that were – it was a magical sight. And really encapsulates the competitive spirit at Torpedo.
Warning, this is a cheesy answer! My partner Katy once said to me ‘Everything you say has worth’ – this was when I was a student on my placement year and finding my feet in the working world. It was just what I needed to hear at that time. 10 years on, it’s still a mantra for me.