Account Manager

Client Services

Account Manager

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This is a fantastic opportunity to join a talented, creative and friendly team working on a varied range of exciting marketing campaigns and digital projects.

Role & responsibilities

  • Work closely with clients to develop an in-depth understanding of their business, products and marketing objectives
  • Recommend, plan and deliver dynamic integrated marketing programs across both online and off-line channels
  • Manage projects to ensure they are delivered on time and to budget
  • Be involved at all stages of the creative process
  • Take responsibility for day-to-day client relationships and support the Account Director in ensuring client satisfaction, retention and growth
  • Liaise closely with the internal design and digital teams plus external suppliers
  • Work to tight deadlines whilst providing clients with exceptional service at all times

Technical skills & experience

  • Good marketing skills and a creative thinker, able to plan, manage and implement marketing initiatives and campaigns across digital and print channels
  • Proven experience of project managing multiple projects within tight timescales
  • A confident, can-do attitude with excellent communication and presentation skills
  • Good commercial acumen
  • An organised approach with excellent attention to detail 
  • Personable, approachable and able to inspire confidence
  • Previous experience in a marketing, creative or digital agency, or other marketing role
  • Experience of working in the technology or software sectors preferred but not essential
  • Graphic designers seeking to move to an account handling position are also encouraged to apply

Company Benefits

We like to look after our team and provide a lot of benefits. This is all the normal stuff we offer but, with the pandemic going on, some of these have been put on the back-burner for a while for safety reasons. We hope to bring it all back soon though – we’re missing our parties and the pick ‘n’ mix!

Wherever you’re working from:

  • Flexible working
  • 25 days holiday (increasing to 28 days after five years) plus bank holidays
  • Pension scheme
  • Employee Assistance Programme
  • Bupa health insurance
  • Bupa dental insurance
  • Bupa wellbeing health expenses cash plan
  • Conferences and training
  • Regular social events including the Christmas Party and the famous Torpedo Summer Family Fun Day
  • Annual Torpedo Awards
  • Team challenges such as Blenheim Triathlon, 3 Peaks, Tough Mudder, Jurassic Walk
  • Cycle to work bike scheme
  • Free annual flu vaccination
  • Sports teams including running, football and netball.

And for when you’re in the office:

  • Modern agency environment in a converted barn
  • Excellent location with free parking
  • Charging points if you drive electric
  • Covered bike shed
  • Showers
  • Use of on-site swimming pool and tennis court
  • Free fruit in the office every week
  • Copious amounts of tea and coffee
  • Tasty snacks and pick ‘n’ mix sweets
  • Breakout area with large TV
  • Sonos sound system with shared playlists

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