Just a few of the UX and CX skills we use to deliver your results:
Competitor and gap analysis
We’ll scrutinise your competitors and disruptors to see what they’re doing (and not doing) to help you find the way to position yourselves against them.
Sometimes you don’t know what you really need so we’ll work with you in an interactive workshop to draw out your requirements and help define the delivery roadmap.
We’ll help you audit your content and organise it in a way that makes sense for your users. We can help with content creation too.
We’ll create a bare-bones visual of your site to help test through the hierarchy of information and the best users journey flow through the site.
User interface design (UI)
We’ll develop a look and feel that unmistakably represents your brand and then provide either design systems and patterns or even design as code for your developers to implement.
We’ll make you an interactive ‘model’ of your site, app or portal. This could be anything from a paper prototype to an online, fully clickable design for your whole UI.
We’ll observe your real users and prospects or supply test subjects to see how they use your site or prototype to help us iterate and improve on the design.